Privacy Policy

How we collect, use, and protect your information

Introduction

Dental Center of North Iowa, L.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our dental services.

Please read this privacy policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Schedule an appointment
  • Register as a new patient
  • Communicate with us via phone, email, or in person

This information may include:

  • Name, address, phone number, and email address
  • Date of birth and demographic information
  • Insurance and billing information
  • Medical and dental history
  • Any other information you choose to provide

Website Usage Data

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • Browser type and version
  • Operating system
  • IP address and approximate location
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing dental care and related services
  • Communicating with you about appointments and treatment
  • Processing payments and insurance claims
  • Maintaining patient records
  • Responding to inquiries and requests
  • Sending appointment reminders and follow-up communications
  • Improving our website and services
  • Complying with legal and regulatory requirements

Protected Health Information (PHI)

As a dental practice, we maintain patient health information that is protected under the Health Insurance Portability and Accountability Act (HIPAA). We handle all protected health information in accordance with HIPAA requirements and our Notice of Privacy Practices.

Third-Party Access

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our practice, such as billing services, IT providers, and dental laboratories.
  • Insurance Companies: We share necessary information with your insurance provider to process claims.
  • Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. These measures include:

  • Secure storage systems for patient records
  • Encrypted transmission of sensitive data
  • Access controls limiting who can view your information
  • Regular security assessments and updates
  • Staff training on privacy and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, regulatory, and professional record-keeping requirements. Patient records are retained in accordance with Iowa state dental board regulations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing and receiving a copy of your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your personal information (subject to legal retention requirements)
  • Restricting or objecting to certain processing of your information
  • Requesting portability of your information

To exercise these rights, please contact us using the information provided below.

How to Request Data Deletion

If you wish to request deletion of your personal information, you may submit a written request to our office. Please note that:

  • Certain information may be required to verify your identity
  • Some information may not be deletable due to legal retention requirements for patient records
  • Deletion requests will be processed within 30 days of verification
  • You may be required to complete a specific request form

To request data deletion, contact us at:

Dental Center of North Iowa, L.C.
2800 4th St SW
Mason City, IA 50401
Email: contact@dentalcenterofiowa.com
Phone: +1 779-978-1789

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Dental Center of North Iowa, L.C.
Address: 2800 4th St SW, Mason City, IA 50401
Phone: +1 779-978-1789
Email: contact@dentalcenterofiowa.com

Last Updated: January 1, 2026